The summary in plain English
Summit Labs LLC ("Summit Labs", "we") operates https://summitlabsfl.com. This page explains what we collect, how we use it, and your rights as a visitor or client.
We collect the minimum information needed to operate the site, respond to inquiries, and deliver our services. We do not sell, rent, or share personal data with advertisers. Customer data uploaded to Summit Signal may also be governed by a separate Data Processing Agreement when one is executed; see /legal/dpa.
What we collect
- Information you submit through forms — contact forms, intake forms, scheduling forms.
- Email correspondence you initiate.
- Anonymous usage analytics (PostHog) — page views, button clicks, scroll depth — used to improve the site. No PII is captured by default. Identified analytics is reserved for authenticated client portal sessions only.
- Standard server access logs for security and performance.
How we use it
- To respond to your inquiry or deliver the service you've engaged us for.
- To send transactional email related to engagements you've started (intake confirmation, scheduling, deliverables).
- To improve the site and our services.
- To meet legal and tax obligations.
Subprocessors
We rely on a small set of vendors to operate. None receive data beyond what's needed to perform their function:
- Vercel (hosting)
- Supabase (database, file storage)
- Clerk (authentication, when applicable)
- Anthropic (AI processing — no model training on customer data)
- Resend (transactional email)
- Stripe (payments, when applicable)
- Calendly (scheduling)
- Sentry (error tracking when enabled, PII-scrubbed)
- PostHog (product analytics)
Your rights
You can request to access, correct, or delete personal information we hold about you at any time. Summit Signal client requests are handled directly by Summit Labs so we can confirm scope, preserve required audit records, and avoid accidental loss of engagement artifacts.
To make a request, email rob@summitlabsfl.com with the subject "Privacy Request". We respond within 30 days.
Cookies
We do not use third-party tracking cookies on the marketing site. PostHog uses a first-party cookie scoped to the session. If we add a consent banner, it will be opt-in.
Contact
Privacy questions go to rob@summitlabsfl.com. Mail to Summit Labs LLC, Lakeland, FL, US.
This policy is provided as a starting point. We recommend clients review their own legal counsel for specific obligations under GDPR, CCPA, HIPAA, or other regimes that may apply.